Privacy Policy

At North East Antiques, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://www.northeastantiques.co.uk, and make a purchase or inquiry with us.

1. Information We Collect

We may collect and process the following information about you:

• Personal Identification Information: Name, email address, postal address, phone number, and payment details.

• Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on our site.

• Communication Data: Information you provide when you contact us through our website, email, or phone.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping and payment processing.

• Respond to your inquiries and provide customer support.

• Improve our website, services, and user experience.

• Notify you about changes to our services or policies.

• Send promotional emails, offers, or updates if you have opted to receive these.

3. Legal Basis for Processing

We process your personal data based on:

• Contractual Necessity: To fulfill orders and provide services requested by you.

• Legitimate Interests: To improve our website and services.

• Consent: For marketing communications, where you have opted in.

4. How We Share Your Information

We may share your data with:

• Service Providers: Third-party companies that help us operate our website, process payments, and deliver orders.

• Legal Obligations: We may disclose information if required by law or to protect the rights, property, or safety of North East Antiques, our customers, or others.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes for which we collected it, including for legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have the right to:

• Access and receive a copy of your personal information.

• Request correction of inaccurate or incomplete data.

• Request deletion of your personal data (subject to legal obligations).

• Object to the processing of your data for certain purposes, such as direct marketing.

To exercise these rights, please contact us at info@northeastantiques.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze site traffic and customize your experience. You can manage cookie settings in your browser, though disabling cookies may affect your ability to use certain features.

9. Updates to This Policy

We may update this Privacy Policy periodically. We encourage you to review this page for the latest information on our privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

North East Antiques
Email: info@northeastantiques.co.uk